Account Management - Rug Hooking Magazine
Rug Hooking magazine is published five times per year, and is available in some book and craft stores, and by subscription. Our goal is to provide high-quality articles and photographs about the art and craft of rug hooking, and how-to articles on techniques and projects. Rug Hooking readers are passionate about rug hooking, and they value informative articles about the craft and the people involved in the field. They also enjoy the high-quality projects that they find in our magazine.
Account Management - Rug Beat
Rug Beat is the new newsletter for rug hookers, straight from Rug Hooking magazine! Sign up for rug hooking patterns, tutorials and event news from the wide world of rug hooking, gathered especially for those who love to pull loops with yarn and wool.
FAQs - Frequently Asked Questions
What happens if my credit card is rejected?
For your protection, our security for credit card processing is high. If you experience a problem with your credit card not processing, please first double check to make sure that all of your credit card information has been entered exactly as it appears on your card. If after a third attempt to submit your order, it still does not go through, please call our Customer Service number @ 877-762-8034 (Toll-free) or contact us and someone will get back to you.
When does my Rug Hooking subscription expire?
The easiest way to determine when your subscription expires is to check your mailing label. The expiration issue is located in the upper left-hand corner of your label, directly above you name and mailing address. If you can't find it or have any questions, please contact Customer Service at (877) 297-0965 (toll-free) or contact us. They will be happy to help.
Can I give a Rug Hooking Magazine as a gift?
Yes you can! Simply click the "Subscription" link at the top of the page, or click here: give a gift. Complete the payment information in the "Shopping Cart" with your credit card information, next complete the shipping information with your "gift" recipient's information and hit submit. We'll take care of the rest.
I didn't receive my copy of Rug Hooking when all of my friends received theirs. What should I do?
All current subscriber copies are mailed from our printer at the same time, but that doesn't mean they will all arrive through the postal system at the same time, despite our best efforts.
My issue was damaged in the mail. What should I do?
Please report it, so that we can get you a new issue. You can either call us @ 877-762-8034 (Toll-free) or contacut us.
How can I contribute to Rug Hooking Magazine?
For all of our Contributor Guidelines, click here.
How can I return a Book Club book?
If your terms include a 21-day preview:
For U.S. Book Club members: If after the 21-day preview period you aren't completely satisfied with the product you've received from us, click here to print out a FREE return label, then simply package the product you are returning to us, affix the label, and mail it back. It's that easy!
For Canadian Book Club members: Please call our "Special Canadian" toll-free number at 866-375-8626 for details on how to return your book. *Please note, this number only works for our Canadian subscribers.
If you are an automatic-renewal Book Club member:
To return your Book Club book and receive a full refund, please return the book to:
Rug Hooking Magazine
PO Box 2263
Williamsport, PA 17703-9973
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